# Wingenious.ai > AI & Automation Consultancy for SMEs ## About Wingenious is an AI and automation consultancy that empowers businesses worldwide to leverage the power of automation and artificial intelligence to drive efficiency, growth and profitability. Founded in Wrexham, Chester, North West UK, we specialise in helping small and medium enterprises (SMEs) adopt AI solutions with ease through both local and remote consultancy services. Our mission is to empower businesses to adopt AI with ease, using cutting-edge yet practical solutions to streamline operations, enhance performance, and achieve measurable growth. ## Services ### AI Consultancy - AI Readiness Assessment - evaluate infrastructure, data, governance, and cultural readiness - AI Strategy Development - data-driven roadmaps for digital transformation - AI Implementation Planning - tailored strategies with realistic timelines - AI Feasibility Studies - expert-led analysis of AI opportunities - Use Case Identification - discover high-impact AI applications for your business ### AI E-commerce Solutions - Customer Retention Strategies - AI-powered loyalty and engagement programs - Personalised Product Recommendations - increase sales with intelligent suggestions - AI-Powered Search and Filters - enhance customer discovery and navigation - Pricing Optimisation Strategies - dynamic pricing based on market intelligence - Stock Management - automated inventory optimization and demand forecasting ### AI Operations & Workflow Solutions - AI-Powered Document Management - intelligent classification and content analysis - Operational Insights and Reporting - real-time analytics for decision-making - Workflow Continuity Solutions - seamless automation reducing downtime - AI-Driven Quality Assurance - automated testing and compliance monitoring - Workflow Tracking - visibility into process efficiency and bottlenecks ### AI Data & Analytics - Data Transformation - clean, organize, and structure data for AI readiness - Actionable Data Dashboards - real-time insights for strategic decisions - Market Insights - competitive intelligence and trend analysis - Platform Integration - connect disparate systems for unified data flow - Data Cleaning and Deduplication - ensure high-quality data foundations ### AI Growth & Marketing - Lead Generation Automation - intelligent prospect identification and nurturing - AI-Driven Marketing Campaigns - personalized, data-driven customer outreach - Customer Segmentation and Insights - targeted strategies based on behavior analysis - Sales Trend Analysis - predictive analytics for revenue optimization - Customer Retention Tools - automated engagement and loyalty programs ### AI Training & Workshops - Introduction to Artificial Intelligence - foundational concepts and applications - AI Tools and Platforms Training - hands-on experience with leading AI solutions - Automation Techniques for SMEs - practical implementation strategies - LLM Workshops - harness large language models for business applications - AI Strategy Workshops - develop comprehensive AI adoption roadmaps ### AI Automation Solutions - Workflow Automation - streamline repetitive tasks and processes - AI-Powered Customer Support - intelligent chatbots and service automation - Process Optimisation - identify and eliminate operational inefficiencies - Resource Allocation - AI-driven workforce and asset management - Team Collaboration Tools - enhance productivity with intelligent coordination ## Our Approach Our team of specialists have been working in digital for a combined total of 75 years. Our experience encompasses digital strategy, systems administration, software development, analytics and more. ### Discovery We begin by listening and understanding your unique challenges. Through in-depth analysis of your processes, goals, and available data, we uncover opportunities to improve your operations and unlock the potential of AI within your business. ### Strategy With identified opportunities in hand, we develop a tailored AI strategy designed to maximise ROI. By prioritising high-impact solutions based on effort, complexity, and risk, we ensure your investment delivers measurable results. ### Implementation Our team ensures seamless implementation of AI solutions, integrating them into your workflows with minimal disruption. We handle the technical details while keeping your operations running smoothly. ### Support Our commitment doesn't end at implementation. We provide ongoing support to optimise performance, troubleshoot issues, and refine AI solutions as your business evolves. ## Target Audience - Small and Medium Enterprises (SMEs) across all industries globally - UK businesses, particularly in North West England (Wrexham, Chester region) - International businesses seeking UK-based AI expertise - E-commerce and retail businesses seeking competitive advantages worldwide - Companies looking to streamline operations and increase efficiency - Organizations wanting to adopt AI and automation solutions - Businesses seeking to improve customer experience and retention - Companies wanting to improve productivity and reduce manual errors - Startups and scale-ups ready to leverage AI for growth ## Key Focus Areas - AI strategy development and implementation for SMEs - E-commerce automation and optimisation solutions - Customer experience enhancement through AI personalisation - Business process automation and workflow optimization - Document management and intelligent data processing - Customer relationship management (CRM) automation - Lead generation and sales automation - Inventory management and demand forecasting - Pricing optimisation and market intelligence - Data-driven decision making and analytics - Operational efficiency improvements and cost reduction - Digital transformation initiatives for traditional businesses ## Location & Service Area Founded in Wrexham and Chester, North West UK, we serve businesses globally through remote AI consultancy, implementation, and support services. ## Contact & Social Media **Website:** https://www.wingenious.ai/ **Social Media:** - LinkedIn: https://www.linkedin.com/company/wingenious-ai - Facebook: https://www.facebook.com/wingenious/ - X (Twitter): https://x.com/wingeniousai - Instagram: https://www.instagram.com/wingenious.ai - Bluesky: https://bsky.app/profile/wingenious.bsky.social - Google Business: https://share.google/0SYT3AhBpGdFMoGCl --- *This file helps AI assistants understand Wingenious.ai's comprehensive AI and automation services, with particular expertise in e-commerce solutions, SME consultancy, and practical AI implementation for businesses worldwide.*